Articles (PDF Format)

	Financial Management
	General Management
	Human Resource Management
	Marketing
	Mergers / Affiliations
	Records Management
	Start-Up / Closing / Sale of a Practice
	Technology

Financial Management
Accounting Department Staffing
Calculating the True Cost of Turnover
Capturing More Time and Billing it Too
Cash Versus Accrual Financial Reporting
Cost Control Strategies for an Improved Bottom Line
Developing a Business Plan: First Step for Firms in Need of Capital
Dialing for Dollars - Accounts Receivable Call Management
Financial Reporting Essentials
Getting Paid
How Much Does Your Hour Cost to Produce?
How to Select General Ledger Software
Improve My Bottom Line
Investing in Technology - Where the Rubber Meets the Road
Is it Time to Hire?
Is Your Firm a Victim of Shrinkage?
Is Your Firm Safe From Fraud?
Measuring Billing and Collection Efficiencies
Salvaging Sweat Equity
Selecting the Right Billing System: How to Determine Your Firm's Needs
Selecting the Right Billing System: What Factor Will Determine Your Firm’s Needs?
The Art and Science of Setting and Raising Rates
Why Solo Practices Fail
Working for Free

General Management
Affiliation as a Precursor to Merger
Are You a Difficult Client?
Are You a Pack Rat?
Are You a Procrastinator? How to Get Back to Work
Before the Merger: Compatibility Assessment
Before the Merger: Due Diligence
Client Intake Best Practices
Closing Your Practice
Communicate Your Expectations Clearly
Date Control: It's Not Just for Litigators
Declining and Firing Clients
Developing a Records Management Policy: Why You Want to And How
Effective Telephone Conferences
Enticing Entrepreneurial Lawyers
Improving Client Service: Your Email and Fax
Improving Client Service: Your Telephones and Voice Mail
I Had a Dream
Is it Time for a Branch Office?
Is it Time to Hire?
Is Your Firm a Victim of Shrinkage?
Katie Bar the Door: When Attorneys Depart the Firm
Knowledge Management: Harnessing a Firm's Intellectual Capital
Law Firm Affiliations
Lawyers as Leaders
Lawyers as Managers
Leaders, Managers and Bullies
Life Is Too Short
Living With Integrity
Maintaining Your Conflict of Interest System
Making Your Firm Retreat a Success
Managing Partner Burnout
Managing the Mountain of Paper: Records Management in the Law Firm
Merger Mania
New Year Resolutions for Your Law Firm
Organizing Your Electronic Information
Our Love / Hate Relationship with Email
Preparing for and Recovering from Disaster
Protect Your Clients and Yourself: Prepare for Disaster Before it Happens
Request for Proposal: The Essential Beginning of Each Project
Salvaging Sweat Equity
Sharing Office Space
Sharing Office Staff
Taking the Step: Is There Ever a Good Time to Start a Law Practice?
Telecommuting and the Perfect Home Office
Telephone System Selection: Unified Messaging, VoIP, and Other Considerations
The Art of Making Imperfect Decisions
Tips for Avoiding Disciplinary Problems
What Concerns Keep You Awake at Night?
What Makes a Law Firm a Good Place to Work?
Why Solo Practices Fail
Working for Free

Human Resource Management
Accounting Department Staffing
Are You a Pack Rat?
Are You a Procrastinator? How to Get Back to Work
Associates: Understand Why Your Firm Must Plan for Technology, and Learn How to Get the Technology You Want
Attorney Departures Keep Them Civil But Keep Them Safe For The Firm
Avoiding Staff Turnover Syndrome
Before You Terminate
Breaking the Ice
Calculating the True Cost of Turnover
Catch Them Doing Something Right
Communicate Your Expectations Clearly
Curb Your Cell Phones
Enticing Entrepreneurial Lawyers
Hiring Techniques to Ensure Success
How Many Non-Lawyers Does it Take to Run a Law Firm?
How to Successfully Recruit and Retain Associates in a Highly Competitive Market
I Had a Dream
Is it Time to Hire?
It's Time to Teach Young Lawyers What They Really Need to Know: Habits Essential to a Healthy Bottom Line
Katie Bar the Door: When Attorneys Depart the Firm
Killer Bees and Sacred Cows
Life Is Too Short
Living With Integrity
Managing Partner Burnout
Our Love / Hate Relationship with Email
Preparing To Say Goodbye To The Baby Boomers
Sharing Office Staff
Stranger at the Door
The ADA and Your Firm
Use Exit Interviews to Improve Your Firm
What Makes a Law Firm a Good Place to Work?

Marketing
A Seminar Checklist
After the Client Survey: Now What?
Be the Gatekeeper
Becoming a Successful Rainmaker
Breaking the Ice
Building Your Networking Skills
Do You Need a Website?
Do Your Marketing Efforts Pay Off?
Does Your Firm Have a Brand?
Getting More Business From Existing Clients: Five Easy Strategies that Really Work
How Important is Strategic Intelligence Gathering to the Marketing Efforts of Your Firm?
Improving Client Service: Your Email and Fax
Improving Client Service: Your Telephones and Voice Mail
Making Effective Presentations
Marketing 101 - Lesson For Young Lawyers
Marketing Information Overload
PR Made Easy
Presentations and Projectors
Reinforcing Basic Marketing Concepts
Why Cross Marketing Often Does Not Work

Mergers / Affiliations
Affiliation As a Precursor to Merger
Before the Merger: Compatibility Assessment
Before the Merger: Due Diligence
Law Firm Affiliations
Merger Mania

Records Management
Desktop Search Engines: An Exciting New Tool
Developing a Records Management Policy
Knowledge Management
Maintaining Your Conflict of Interest System
Managing the Mountain of Paper: Records Management in the Law Firm
Organizing Your Electronic Information

Start-Up / Closing / Sale of a Practice
Taking the Step: Is There Ever a Good Time to Start a Law Practice?
Developing a Business Plan
Salvaging Sweat Equity
Sharing Office Space
Closing Your Practice
Why Solo Practices Fail

Technology
An ASP In the Legal Garden of Eden:  Enjoy the Apple and Avoid the Snake Bite
Are You E-Ready For Your E-Future?
Associates: Understand Why Your Firm Must Plan For Technology, and Learn How to Get the Technology You Want
Case Management Software: Can it Really Transform Your Practice?
Cookies For Your Firm
Desktop Search Engines: An Exciting New Tool
Digital Cameras: The Five Most Important Elements
Do You Need a Web Site?
Hop on Board or Get Off the Tracks
How to Select General Ledger Software
Investing in Technology - Where the Rubber Meets the Road
Is a Personal Digital Assistant the Tool for You? And If So, Which?
Is There a Cheaper Computer in Your Future?
Knowledge Management: Harnessing a Firm’s Intellectual Capital
Making Effective Presentations
Much Ado About DOCS
Organizing Your Electronic Information
Our Love / Hate Relationship with Email
Presentations and Projectors
Protecting Your Computer
Reestablish Collegiality With the Use of ListServs
Resources on the Internet for PA Lawyers
Safeguarding Laptops, Electronic Devices, and Protecting Confidential Client Data
Selecting a New Telephone System? Get Big System Performance for Small System Dollars
Selecting the Right Billing System: How to Determine Your Firm’s Needs
Selecting the Right Billing System: What Factor Will Determine Your Firm’s Needs?
Software Primer for Law Firms
Spam: Ebb the Flow
Telecommuting and the Perfect Home Office
Telephone System Selection: Unified Messaging, VoIP, and Other Considerations
The Lawyer's Guide to Mobile Computer Security
The Minimum Technology Platform For a Solo Practitioner: Do the Math When Considering Investing in Technology
The Paperless Office: Real or Legend?
Web Enabled Applications and Service Providers
When Old Dogs Learn New Tricks: Courtroom Presentation Tools and the Rules of Evidence
Why You Need to Develop a Technology Plan
You May Be Giving Away Your Valuable Computer Resources